PMP® 12: Project Stakeholder Management

Price of course: $79.00
Estimated length: 3.5 hours
Access Time: 30 days
Total PMI PDUs/Contact Hours: 3.5
  • Leadership: 1
  • Technical: 2.5
IACET CEUs: 0.5

Course Description

This course was designed as a supplemental study guide for the major content areas of Chapter 13 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you will learn about how to effectively identify project stakeholders and involve them throughout the project to enhance the prospects for success.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.


Learning Outcomes

  • Clarify the role of stakeholders such as the project sponsor in determining general and specific details of the project charter
  • Identify the individuals, groups, and organizations associated with a project to ensure that all needs and expectations will be considered and evaluated
  • Use classification models, such as the power/interest grid and salience model, to categorize stakeholders and consider their impact on the project
  • Create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
  • Identify gaps between current and desired levels of engagement and incorporate strategies to bring these conditions into alignment
  • Employ interpersonal and management skills to address and manage conflicts among stakeholders
  • Nurture engagement activities to help the project meet its objectives and satisfy all acceptance criteria
  • Modify engagement strategies to ensure that they continue to be effective

Key Features

  • Expert-supported
  • Mobile-friendly
  • Accessible
  • Badge and credit-awarding
  • Games & Flashcards
  • Video content
  • Real-world case studies
  • Audio-enabled in app

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.


Notes

Estimated time to complete: 3.5 hours

Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition.

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, PgMP, PfMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, PMI-SP, PMI-PBA, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the PDUs you will earn for completing this course, based on the certification you have.

  • PMP®/PgMP®
    • Technical: 2.5
    • Leadership: 1
    • Strategic/Business: 0
    • TOTAL: 3.5
  • PMI-RMP®
    • Technical: 0
    • Leadership: 1
    • Strategic/Business: 0
    • TOTAL: 1
  • PMI-SP®
    • Technical: 0
    • Leadership: 1
    • Strategic/Business: 0
    • TOTAL: 1
  • PMI-ACP®
    • Technical: 0
    • Leadership: 1
    • Strategic/Business: 0
    • TOTAL: 1
  • PfMP®
    • Technical: 0
    • Leadership: 1
    • Strategic/Business: 0
    • TOTAL: 1
  • PMI-PBA®
    • Technical: 0
    • Leadership: 1
    • Strategic/Business: 0
    • TOTAL: 1