Operations Management

Price of course: $299.00
Estimated length: 10 hours
Access Time: 180 days
Total PMI PDUs/Contact Hours: 10
  • Leadership: 4.5
  • Strategic & Business Mgmt: 1
  • Technical: 4.5
IACET CEUs: 1.0

Course Description

This course explores the fundamental concepts and theories practitioners will need to successfully guide operations in manufacturing and service organizations. Modules in this self-paced course introduce key foundational material, describe the interplay of supply chains and demand management, and explain the role that processes and process management play in robust operations. Specific tools, techniques, and methodologies (including Lean, total quality management, and Six Sigma) are presented to show their applicability to operational strategies.

Interactive and integrative exercises throughout the course challenge learners, ensuring that they understand important ideas, schemes, and information. Educational review materials and study aides assist in the retention of material, and video segments from industry professionals provide real-world advice that students can use to help reach operational goals and objectives in professional settings.


Learning Outcomes

  • Identify the important fundamental aspects of operations management
  • Classify the integration and location factors that contribute to successful operations
  • Demonstrate the part that demand chains play in a productive operations strategy
  • Analyze the importance of forecasting, aggregate planning, and master production scheduling
  • Devise effective process management strategies that can be combined with strategic and tactical plans
  • Summarize how alternative management methodologies can be used to augment operations management programs

Key Features

  • Expert-supported
  • Mobile-friendly
  • Accessible
  • Badge and credit-awarding
  • Games & Flashcards
  • Video content
  • Real-world case studies
  • Audio-enabled in app

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.


Notes

Estimated time to complete: 10 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the PDUs you will earn for completing this course, based on the certification you have.

  • PMP®/PgMP®
    • Technical: 4.5
    • Leadership: 4.5
    • Strategic/Business: 1
    • TOTAL: 10
  • PMI-RMP®
    • Technical: 4.5
    • Leadership: 4.5
    • Strategic/Business: 1
    • TOTAL: 10
  • PMI-SP®
    • Technical: 0
    • Leadership: 4.5
    • Strategic/Business: 1
    • TOTAL: 5.5
  • PMI-ACP®
    • Technical: 0
    • Leadership: 4.5
    • Strategic/Business: 1
    • TOTAL: 5.5
  • PfMP®
    • Technical: 4.5
    • Leadership: 4.5
    • Strategic/Business: 1
    • TOTAL: 10
  • PMI-PBA®
    • Technical: 4.5
    • Leadership: 4.5
    • Strategic/Business: 1
    • TOTAL: 10