Human Resource Management

Human Resource Management

Introduction to Human Resource Management provides a comprehensive overview of human resource practices, considerations, and modern-day issues. The course defines key roles and responsibilities of the Human Resources (HR) department and its relationship to line managers. The course then guides the learner through several critical elements of human resource management such as compensation, recruitment, performance management, job analysis, employee rights, and safety. Each module contains a case study designed to present the material in a real-world scenario.

 

MindEdge’s Introduction to Human Resource Management content enhances skills in using human resource management strategically, designing jobs for clarity and optimal results, while avoiding legal pitfalls, recruiting, interviewing, and selecting employees effectively and with diversity and equal employment practices at front of mind, developing human capital for a growing and changing organizational landscape, understanding the links between compensation and performance, dealing effectively with workplace safety and hazard issues and accidents, and advocating for employee rights. 

 

Module 1: Introduction to HR

  • Recognize and identify the key roles and responsibilities of the human resource management function
  • Assess your attitude and your organization’s attitude toward human resource management
  • Recognize and define HRM’s strategic contribution to an organization
  • Recognize and define human resources terms
  • Differentiate between the day-to-day functions of the HR department and the broader concepts of human resource management
  • Recognize the relationship and partnership that exist between an organization’s HR Department and its line managers and identify the key responsibilities of each
  • Differentiate between the structure and reporting relationships of a centralized and decentralized human resources function
  • List and identify the five areas of HRM Planning
  • List the three roles that an HR department must fulfill to maintain the ethical standards of an organization
  • Identify the key global issues and business practices that impact HRM

Module 2: Strategic Human Resource Management

  • Explain the link between strategic HRM and organizational strategy
  • Outline the role of HR in the strategic planning process
  • Define competitive advantage and explain how HRM’s potential competitive value (“Talent Wars”)
  • Discuss HRM practices associated with common strategies (Growth strategies, Concentration strategies, Mergers & Acquisitions, Downsizing)
  • Explain the concept of HRM as an organizational partner
  • Identify the key HRM metrics
  • Discuss HRM metrics from a strategic perspective

Module 3: Job Analysis

  • Discuss an organization’s workflow-process and methods for analyzing it (for example, process engineering)
  • Describe job analysis and techniques employed (interviews, questionnaires, observation, etc.)
  • Define job design and job redesign
  • Discuss approaches to job design and their strengths and weaknesses
  • Explore any legal issues involved in job design
  • Discuss the components of job descriptions
  • Write a basic job description

Module 4: Employee Recruitment and Selection

  • Outline strategic issues involved in recruiting
  • Describe the recruitment and selection process in broad terms
  • Discuss the advantages and disadvantages of internal and external recruiting
  • Explain the role of eSelection and eRecruitment
  • Discuss selection methods and their validity and reliability
  • Describe the basics of an effective job interview
  • Discuss how to analyze a candidate pool and identify the most qualified candidate given a job description and requirements
  • Outline selection tests and their applicability
  • Discuss how to deal productively and sensitively with internal candidates for a job opening
  • Describe ways to evaluate the effectiveness of an organization’s recruitment and selection process

Module 5: Equal Employment Opportunity

  • Define equal employment opportunity (EEO) and explain the EEO environment
  • Explain the major employment and anti-discrimination laws (including the Civil Rights Acts of 1964 and 1991)
  • Discuss the basic steps HR takes in dealing with discrimination complaints
  • Discuss workforce diversity and affirmative action
  • Outline ways to develop and maintain a diverse work-force
  • Discuss discrimination and sexual harassment
  • Describe ways of preventing sexual harassment

Module 6: Human Capital and Talent Management

  • Discuss the role of HRM in developing human capital
  • Describe the value of a career development program
  • Describe the five stages in the career life cycle (Beginning, Developing, Mid-Career, Mastery and Maintenance, Retirement), and the needs an employee has at each stage of the cycle
  • Explain why career management has become important to employers and employees
  • Outline the tools for career development (training, education, job rotation, transfers, overseas assignments, mentoring, networking, volunteer work, formal career planning)
  • Recognize the issues HR departments face with career management
  • Discuss the analysis of training needs and development of training programs
  • Outline types of training and discuss their implementation

Module 7: Compensation

  • Discuss the key organizational issues involving compensation and its role as a reward
  • Explain the linkages between compensation and  motivation and how this connection can vary depending on the employee
  • Describe the role of compensation systems in an organization
  • Discuss “Pay for Performance” systems and their advantages and disadvantages
  • Outline how a competitive pay level for a particular position in a particular geographic location can be determined
  • Explain how issues of pay equity within an organization can be handled
  • Discuss methods of assessing compensation internally and externally (Compa-Ratio analysis, etc.)

Module 8: Performance Management

  • Explain the purpose and value of a performance management system
  • Discuss the pros and cons of various types of performance management systems
  • Describe performance appraisal techniques
  • Discuss the role of coaching
  • Explain how a performance management interview is conducted
  • Design a brief performance improvement plan
  • Describe performance feedback techniques
  • Discuss performance management system challenges (including legal issues) and how they are handled

Module 9: Employee Benefits

  • Discuss the challenges and opportunities HRM faces with benefits
  • Describe employer objectives and strategies in dealing with benefits
  • Identify those benefits that a company is legally required to offer employees
  • Discuss the range of employee benefits a company may choose to offer
  • Explain the role of benefits in a competitive compensation package
  • Explore the issues involved with selection and administration of employee benefits
  • Discuss family-oriented benefits

Module 10: Employee Safety

  • Explain the importance of workplace safety from an organizational and ethical perspective
  • Describe management’s role in ensuring health and safety
  • Describe the key provisions of occupational safety laws
  • Recognize the types of workplace hazards from which workers should be shielded
  • Describe the role of training in preventing workplace injuries
  • Explain workplace issues surrounding substance abuse and stress
  • Be prepared to deal effectively with health and safety issues or accidents that occur in your organization

Module 11: Employee Rights

  • Describe the HRM role in establishing and maintaining an organization’s ethical standards
  • Explain the development of an organizational ethics code
  • Discuss management’s role in establishing an ethical environment
  • Describe the elements of a progressive discipline system
  • Terminate an employee, legally and with proper regard for the termination’s effect on the employee’s co-workers
  • Deal appropriately with a variety of issues surrounding an employee’s termination
  • Understand the issues of working within union and non-union environments

Module 12: Other HRM Issues

  • Recognize and discuss the key work/life balance issues
  • Explain some of the strategies employed by employees and managers to balance work and personal life
  • Discuss the opportunities (and challenges) presented by telecommuting
  • Explore ways organizations are seeking to retain key employees
  • Discuss HRM in an entrepreneurial environment
  • Outline the key issues facing HRM in handling a global workforce
  • Discuss how organizations address the needs of expatriate managers
  • Explore the options for global career development